Returns & refunds

14-day returns

You may return goods for a refund within 14 days of receiving them, provided they are returned in proper condition.

Return the goods in good condition, with the items and accessories supplied. Contact us with your order number or proof of purchase so we can help arrange your return.

How to return an item

Ask on WhatsApp

Call or WhatsApp 0795574603, 8:00 am–7:00 pm (Uganda time).

Email vianm798@gmail.com or visit Kyato Complex, Shop B2-13, Uganda.

We will check the returned goods and confirm refund arrangements with you.